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Welcome to the MuckBoots.com Store

As always, domestic shipping remains free anywhere within the continental U.S. via UPS when we ship to a street address. Special requests for shipment specifically via United States Postal Service (USPS) will have a freight fee of $12.00 per pair added to the order for each pair of shoes or boots ordered, and the extra charges will be billed to your credit card. If you require shipment to Hawaii, Alaska, or a P. O. box, you must select USPS as your shipping method, and we will bill an additional $20.00 per pair to cover the additional cost of shipping.

Our Promise to you...Satisfaction Guaranteed. Your Muck Boots will fit, or you may return them to us for an exchange.

We understand the difficulty associated with purchasing shoes and boots via the internet. This is why we have established a "Satisfaction Guaranteed" policy. If your shoes or boots do not fit properly, then we will be more than happy to exchange them. Simply follow the guidelines below:

1.) If you have ordered a size and it just doesn't fit the way you want, you can return them, providing you have not worn the boots or shoes outside and they are being returned in "like new" condition. The shoes or boots must be returned in the original Muck Boot box and be shipped inside of another box or wrapped in Kraft paper. Please include a note along with the correct size and your shipping address, if different then your original order. Also, include a $5.00 check to cover a portion of the outbound freight of the new shoes or boots. You will be responsible for the cost of shipping back to MuckBoots.com.

2.) Return shipments may be sent via US Postal Service or UPS to: MuckBoots.com, 1243 Beaver Lake Dr., Texarkana, Texas, 75501.

3.) If we sent the wrong pair of shoes or boots, then the return is simple. We will issue a UPS Call Tag for the pair that was shipped and send you the correct size 3rd Day UPS the day following your notification of our mistake. Please alert us by email at Customer Support.

Our Shipping Policy

Products that are in stock at time of receipt of the order will be shipped within 2-3 business days.  While we have access to some of the largest inventories of Muck Boots, there is a possibility that some items will be out of stock. MuckBoots.com will make every effort in locating your shoes or boots in the event that our distributors cannot supply our needs. If we are unable to fulfill your order in a timely fashion, we will notify you by email with possible substitutions as well as an estimated ship date of the item you ordered. We believe that by notifying you as early as possible of backorders empowers you to make a timely decision as to how you want your order to be handled.

All orders being shipped within the continental United States are shipped with free freight via UPS-Regular Ground Service. If you prefer another shipping method such as UPS-Next Day Air, UPS--2nd Day Air, or UPS-Saturday delivery, please notify us by email at Customer Support with your request and we will notify you of the ship date and the extra charges that will be billed to your credit card.

All orders shipping to Hawaii, Alaska, or P. O. boxes will have a nominal freight fee of $20.00 added to the order for each pair of shoes or boots ordered. We prefer not to add this fee, however, the additional costs for shipping does not leave us with an alternative. All orders being shipped to Hawaii or Alaska will be shipped via U.S. Postal Service. If you require any other shipping method, please email us at Customer Support.

Our Return Policy

MuckBoots.com guarantees that our products will be of the highest quality and free from any defects. Items may be returned within 10 days of receipt and after providing us with a return request email directed to Customer Support. A re-stocking fee of $8.00 will be charged on all returns, except for defective merchandise or exchanges. Boots or shoes that have visible wear that would render them "unsellable" will not be accepted for credit, unless they are being returned due to a material defect.  MuckBoots.com will replace a defective product or upon request, provide a full refund. If the product was damaged or defective upon receipt, MuckBoots.com will issue an UPS Call Tag for the item and ship the replacement item via 3rd Day UPS upon receiving the defective item. If there was some other problem (wrong size ordered, just didn't like the product, etc.), then the customer is responsible for return shipping via UPS or U.S.. Postal Service.  Tracking numbers should be emailed to Customer Support.  Credit will not be issued until the item has been received in sellable (unworn and unused) condition with all tags intact.

Return Shipments can be sent via
US Postal Service or UPS to:
MuckBoots.com
1243 Beaver Lake Dr.
Texarkana, Texas 75501